Payment Terms

At TSYOYO, we are committed to providing customers with a secure, convenient, and transparent payment experience. This Payment Terms page explains the payment methods we accept, how payments are processed, and important information regarding transactions made through our website.

Accepted Payment Methods

TSYOYO accepts various secure payment methods to provide customers with a simple and convenient checkout experience.

Available payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Shop Pay
  • Google Pay
  • Other payment methods displayed during checkout

The payment options available may vary depending on your location, device, browser, currency, and payment provider.

Only payment methods displayed during checkout can be used to complete your order.

Secure Payment Processing

Your payment security is important to us.

All payments made through TSYOYO are processed through secure and encrypted payment gateways using industry-standard security technology.

TSYOYO does not store your complete credit card or debit card information on our servers. Payment information is securely processed by authorized third-party payment providers.

Payment Authorization

By placing an order with TSYOYO, you authorize us and our payment providers to charge your selected payment method for the total amount displayed during checkout.

Your order total may include:

  • Product prices
  • Shipping charges
  • Applicable taxes
  • Discounts or promotional adjustments
  • Other charges clearly displayed before payment

Customers are responsible for ensuring that all billing and payment information provided during checkout is accurate and complete.

Order Confirmation

After your payment has been successfully authorized, you will receive an order confirmation email.

Your confirmation may include:

  • Order number
  • Product details
  • Order total
  • Shipping information

Please review your order confirmation carefully. If you notice any incorrect information, contact us as soon as possible.

Receiving an order confirmation does not guarantee shipment if the order cannot be fulfilled due to payment issues, product availability, technical errors, or security concerns.

Payment Verification

For security and fraud-prevention purposes, some orders may require additional verification.

We may review:

  • Payment authorization
  • Billing information
  • Order details
  • Transaction security

If additional verification is required, we may contact you before processing your order.

Orders that cannot complete the required verification may be delayed or canceled.

Declined Payments

A payment may be declined due to reasons including:

  • Incorrect card information
  • Incorrect billing details
  • Insufficient funds
  • Expired payment methods
  • Bank restrictions
  • Payment provider security checks
  • Unauthorized transaction concerns

If your payment is declined, please verify your information or contact your bank, card issuer, or payment provider.

TSYOYO does not control payment approval decisions made by financial institutions or third-party payment providers.

Pricing and Currency

All product prices displayed on TSYOYO are shown in the applicable store currency.

The final order amount, including shipping fees and applicable taxes, will be displayed before payment confirmation.

If your payment method uses a different currency, your bank or payment provider may apply currency conversion fees or additional transaction charges.

These fees are determined by your financial institution and are not controlled by TSYOYO.

Taxes

Applicable taxes may be calculated based on your shipping address and relevant tax requirements.

Any applicable tax amount will be displayed during checkout before completing your purchase.

Discount Codes

Valid discount codes must be entered during checkout before completing payment.

Promotional codes may be subject to:

  • Expiration dates
  • Minimum purchase requirements
  • Product exclusions
  • Usage restrictions
  • Other promotional conditions

Discount codes cannot normally be applied after an order has been completed.

Payment Errors and Duplicate Charges

If you believe there is a payment error or duplicate charge, please contact us with:

  • Your order number
  • Email address used during checkout
  • Transaction details
  • Description of the issue

For security reasons, please do not send complete payment card numbers or sensitive financial information by email.

Refunds and Payment Returns

Refunds are processed according to our Return and Refund Policy.

Approved refunds will be returned to the original payment method used for the purchase whenever possible.

After a refund has been issued, your bank, card issuer, or payment provider may require additional processing time before the funds appear in your account.

Order Cancellation

If you need to cancel your order, please contact us as soon as possible.

We will attempt to accommodate cancellation requests; however, cancellations cannot be guaranteed after an order has entered processing or shipment.

Orders that have already shipped must follow our Return and Refund Policy.

Contact TSYOYO

For questions regarding payments, charges, refunds, or existing orders, please contact us:

Business Name: TSYOYO

Email: info@tsyoyo.com

Phone: +1 973-992-4688

Business Address: 2381 Zanker Rd, San Jose, CA 95131, United States

When contacting us about an existing order, please include your order number and the email address used during checkout so we can assist you more efficiently.